Manager's Pocket Guide to Diversity Management
This pocket guide will exposes the business opportunity that underpins the support of diversity in today's organizations. Learn how to improve workplace productivity by bridging organization goals with diversity imperatives in areas like recruitment, retention, team building, and service.
This pocket guide will teach you the skills required to effectively manage a diverse workplace not because it's the right thing to do or your organization requires it, but because it is good for business.
Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line.
Step-by-step, this interactive workbook will help you:
- Test your skills in managing diversity
- Save management time
- Navigate difficult situations
- Build teamwork
- Improve your interpersonal effectiveness
Complete the Managing Diversity Profile to examine your current level of skill and get feedback on six key competencies for managing diversity.
The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement throughout your organization.
- Differences between EEO, Affirmative Action and managing diversity
- Barriers to diversity: Prejudice, stereotyping, discrimination and non-verbal communication
- Diversity and organizational change
- Working together productively
- Management action plan
Whether you're ready to launch a new diversity initiative, build a diverse work team, or plan a new and innovative product launch, this pocket guide will be an invaluable tool for developing managers and leaders.
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